FAQs

General

1Are herbal supplements safe and effective in promoting good health?
The old adage “the dose makes the poison” says that anything, even water or oxygen, can be poisonous with the wrong dosage. With that say, it is important for us to note that not all herbs, even though natural are safe unless the correct dosage is used. Choosing a product that is right for the condition and that does not interact with any other medical conditions or drugs/supplements will ensure safe use of the supplements. It is also important to note that the quality of the product is very important to the safe use of supplements.
2If herbs are so effective, why don’t doctors regularly recommend them?
Western doctors are trained to diagnose pathological aspects of diseases and to prescribe medication for the relief of symptoms. However, in some countries like France & Germany, herbal medicine has been successfully integrated into their medical system and doctors are trained to include herbal medicine where appropriate. With ongoing clinical trials & research on herbal medicine we may foresee a change in trend in the future and have more doctors recommending herbal medicines as part of their routine treatment.
3How to choose a quality herbal supplement?
A product with poor quality can cause the product to be poorly absorbed in the body, is not able to last the duration of its expiry, contain inconsistent amounts of the active ingredient (some may be more, less or even none of the active ingredients) or even contain contaminants or be adulterated with substances that may be harmful to the body. All medicinal, traditional and supplement products in Malaysia must be registered with the ministry of health Malaysia (MOH) before the product can be sold or marketed to consumers. This means that the products have gone through a screening process and will have a registration number beginning with “MAL” followed by 8 digits and also have a Meditag Hologram sticker (Meditag Checker app to check stickers). Next, selecting a product from a reputable brand that is Good Manufacturing Practice (GMP) certified can also help ensure the quality of the product. Lastly, purchasing from a reputable source can help ensure that you are not purchasing a dubious/counterfeit product. When in doubt, contacting the company of the product can help verify its authenticity.
4Can herbal supplement be taken in conjunction with prescribed medications?
It is best to seek advice from your doctor or pharmacist when taking supplements with prescribed medication as there may be interactions that you may need to be aware of. You can also contact us and our in house pharmacist may be able to advise you.
5Is it safe for children and pregnant/breastfeeding women to take herbal supplements?
The use of supplements in pregnant/breastfeeding women and children will depend on the dose, the type of supplement used and the specific condition it is used for. Administering adult doses for children should only be done in consultation with a qualified doctor. Pregnant women are advised to consult a doctor/pharmacist if starting or already consuming any supplement or medication. Thomson Activated Ginkgo, Livrin, OsteoPro, KolGard and Circulon 125 are currently not recommended for pregnant and breastfeeding women due to a lack of data on its safety.
6Are Thomson products halal?
Yes, Thomson products are halal certified.
7Where can I purchase Thomson product?
A list of our major retailers are available here. You can also use our store locator to find a retailer closest to you.

Thomson Activated Ginkgo

1Why Thomson Activated Ginkgo contains only 40mg when other Ginkgo products are 2000mg?
Ginkgo biloba extract is a product that has undergone an extraction process to concentrate the active ingredients from the crude Ginkgo Biloba plant. Some products that mention Ginkgo Biloba in the thousands of miligrams could either be using the crude herb or be indicating how much of the crude herb their extract is equal to. Thomson Activated Ginkgo and Thomson Circulon 125 contains 40mg and 125mg of Ginkgo biloba extract which is equivalent to 2000mg and 6250mg of crude Ginkgo leaves respectively.
2What are the advantages of Thomson Activated Ginkgo?
Thomson Activated Ginkgo is produced from young Japanese Ginkgo leaves and patented with ACTIVATION technology from Japan to enhance the absorption of its active ingredients. Thomson Activated Ginkgo is guaranteed to contain a minimum of 24% ginkgoflavoglycosides and 6% terpene (rich in ginkgolide B) which are the key active ingredients found in Ginkgo Biloba. Also, Thomson Activated Ginkgo contains 5x lower ginkgolic acid levels that the recommended minimum. It is free of pesticides, fungicides, yeast, sugar, colouring and preservative.
3What is Ginkgolic Acid?
Ginkgolic Acid is a substance found in high amounts in Ginkgo Biloba nuts/fruits, but also in other parts of the plant. It is known to cause allergic reactions and damage to cells. Due to its toxicity the German Commission E Monograph states that Ginkgolic Acid cannot be present at levels higher than 5ppm (parts per million) in Ginkgo Biloba supplements. Thomson Activated Ginkgo and Thomson Circulon are tested to contain less than 1ppm of Ginkgolic acid to ensure high levels of safety.
4Is Thomson Activated Ginkgo suitable for vegetarians?
Yes
5Is Thomson Activated Ginkgo only suitable for elderly, or can younger people also benefit from it?
Studies showed that Ginkgo biloba has positive effects for the elderly through the improvement in blood circulation and nerve health; however, ginkgo biloba should not be limited to elderly groups as it can also benefit all age groups. For children between the age of 12 and 18, we suggest to take half of the adult dose.
6What is the recommended dosage of Thomson Activated Ginkgo?
For adults, we recommend 1-2 tablets 3 times a day. For those with a sensitive stomach, it is best taken after meals. Some who experiences alertness and difficulty sleeping at night, take the last dose in the evening, not too close to bedtime.
7People who need to be caution when taking Ginkgo biloba supplement:
• Children below 12 years old • Pregnant or breastfeeding women • Those with epilepsy • Those with bleeding disorder • Those undergoing surgery • People who taking blood thinner (e.g. Warfarin, Aspirin, Clopidogrel), Ibuprofen, statins, blood pressure lowering or diabetes medicines.)